RVC LEARN - planned outage – 20th May 2021

RVC LEARN - planned outage – 20th May 2021

by Craig Daraz -
Number of replies: 0

Dear RVC colleagues, students and LEARN users,

In order to continue to improve LEARN's performance, essential upgrade work will occur Thursday May 20th from 08:00 am GMT with up to 30 minutes of downtime.

During this downtime all users will not be able to access LEARN or its content. We apologise in advance for any inconvenience this causes. Please note that the timing of maintenance downtime is determined by our hosting providers service windows. 

All further updates will be sent out via this channel and we will of course notify users when the service has been restored. 

As a reminder, if you experience any issues with RVC LEARN please log a call directly via the Service Desk Portal this will ensure the quickest response from the most appropriate team. The LEARN helpdesk is the quickest route to resolving your RVC LEARN issues. The LEARN Helpdesk is staffed 9am to 5pm Monday to Friday. Any tickets received outside of those hours will be responded to during working hours.

Thank you for your patience and understanding. 

Regards 

Craig Daraz & the LEARN team