Panopto service disruption

Panopto service disruption

by Deleted user -
Number of replies: 1

Dear RVC Staff and Students, 

At 12:42 Panopto informed us that their cloud service is experiencing disruption. Unfortunately, the problem with Panopto is impacting European wide performance and affects Integrations, Processing / Encoding, Recording / Uploading, Search, Video playback and Website traffic. 

We have raised a number of urgent support requests with the Panopto service desk and directly with senior technicians explaining the situation. 

Panopto are currently investigating the increased latency and will provide updates as they happen. As we know more, or the issues is resolved we will update you. 

Apologies for any inconvenience caused. 

Regards, 

Simon Ward

Learning Systems Architect

Re: Panopto service disruption

by Deleted user -
Dear RVC Staff and Students,

Panopto have fixed the eariler issue with the Panopto EU cloud. Their cloud operations team continue to monitor to ensure the issue is resolved.

Please accept our apologies for any inconvenience caused.

Regards

Simon Ward
Learning Systems Architect