RVC Learn - General News

Update - Structure of Professional Services Division

Picture of Powney Sonya
Update - Structure of Professional Services Division
by Powney Sonya - Monday, 2 October 2017, 11:08 AM

The RVC’s Professional Services teams operate across both campuses and impact directly or indirectly on most aspects of College life.  Our activities range from management of Estates, IT and the Library, through HR, Governance and External Relations to the Academic Registry, RVC Access and the newly created Learning and Wellbeing Department.

We are a very diverse group, but the one thing that unites us is a desire to use our skills, knowledge and experience to deliver imaginative and robust solutions to the operational challenges the College faces in an increasingly complicated environment.  Over the past year or so, we have been making changes to our structure which will help us do this more effectively.  At the same time, we have responded to the retirement or departure of a number of long serving and well respected staff, replacing them with new people who have brought an external perspective on what we do and how we do it.

I do not want to clutter your inboxes with a long winded message about this reorganisation but, to avoid confusion and ensure people know where to go when they need help or advice, here is a very quick summary of the main activities undertaken by our seven teams:-

Access and International Engagement

Director: Nina Davies

  • Student Recruitment
  • Admissions
  • Widening Participation
  • International

Academic Registry

Registrar: Emma Burchfield

  • Academic Quality
  • Course Support
  • Examinations
  • Graduate School
  • Student Records

Learning and Wellbeing

Director: Michele Milner

  • Advice Centre
  • Learning Technology and Innovation
    (formerly eMedia)
  • Educational Development
  • Chaplaincy


Director: Simon Jackson

  • Infrastructure Development
  • IT Services and Systems
  • Infrastructure Operations
  • Library
  • Infrastructure Customer Services


External Relations

Director: Sarah Ready

  • Alumni Relations
  • Events
  • Marketing
  • Communications
  • Fundraising
  • ACT


Human Resources

Director: Cindy Pike

  • Employee Relations
  • HR Operations
  • Staff Development
  • Pay and Reward
  • Equality and Diversity



College Secretary: Matthew Grigson

  • Corporate Governance
  • Compliance
  • Strategic Planning and Risk
  • Health and Safety

Business Continuity


COO’s Office

Chief Operating Officer & Secretary to Council: Ian Darker

PSD Administration Manager: Debbie Avenell



To reflect these changes we are currently updating the PSD pages of the intranet and we are working to complete this by the end of 2017.  In the meantime, you can still find out lots of useful information there about what we do, including our new organisation chart which includes key contacts in each of the above areas.


Ian Darker

Chief Operating Officer & Secretary to Council