Dear RVC Staff and Students,
LEARN will be undergoing a period of maintenance on the Thursday 20th January 2022, as part of our continued commitment to enhance and improve the digital landscape at the RVC. To allow this upgrade work to be completed as robustly as possible, LEARN will be taken offline from Thursday 20th January 2022 at 07:00GMT. This maintenance downtime is expected to last up to 1hr and we aim to have LEARN available again from 08:00GMT.
During this downtime all users will not be able to access LEARN or its content. We realise that many of you need to access LEARN at this time of year and would like to recommend that you plan ahead so that you can access the materials you need in advance.
A guide on how to prepare for LEARN downtime can be found on RVC LEARN in the Student hub and the Staff Hub.
We apologise for any inconvenience caused whilst this maintenance work is completed and thank you for your patience and understanding.
All further updates will be sent out via this channel and we will of course notify users when the service has been restored.
As a reminder, if you experience any issues with RVC LEARN please log a call directly via the Service Desk Portal. The LEARN helpdesk is the quickest route to resolving your RVC LEARN issues and is staffed 9am to 5pm Monday to Friday. Any tickets received outside of those hours will be responded to during working hours.
Craig Daraz @ RVC LEARN team